A Contact Us web page is an important part of a model’s web site.
It’s one of many few methods obtainable for potential prospects to have a direct line of communication with a enterprise – all with out leaving the location.
Not solely is a Contact Us web page nice for capturing leads, nevertheless it’s additionally an environment friendly device for customer support operations.
Web site guests will usually additionally depart suggestions or ask normal questions via a contact web page. These items of data are beneficial to companies as a result of they study extra about shopper expectations and preferences.
Want some inspiration to boost your Contact Us web page?
Look no additional than the over 40 examples for inspiration on methods to create a compelling and engaging Contact Us web page.
Key Parts Of A Nice Contact Us Web page
There are three core parts that make up a profitable Contact Us web page:
Whereas Contact Us pages are supposed to be useful to customers, it’s vital to not bombard them with an excessive amount of data.
On the finish of the day, customers need to know from manufacturers that their voices can be heard a method or one other. Including in further parts like cellphone numbers, e-mail addresses, and social hyperlinks provides customers the chance to succeed in out on a number of platforms.
Lastly, a Contact Us web page ought to be straightforward to search out on a web site. Nothing’s extra irritating for a consumer to must search out methods to contact an organization, leaving them overwhelmed by the point they lastly discover it.
44 Inspiring Contact Us Web page Examples
1. Search Engine Journal
We couldn’t assist however begin this record by raving about our personal Contact Us web page. We start with an interesting heading, “Have questions? Shoot us an E mail.”
After which simplify the web page with straightforward button hyperlinks that regulate the Contact type based mostly on consumer engagement.
2. Affect
Affect’s Contact Us web page is simple to navigate for customers, directing them to assist for any account-related points or to go to the Assist Heart to get fast solutions.
Screenshot taken from impression.com, February 20243. Asana
Asana took a minimalistic method with their Contact Us web page, using a visually interesting and easy type.
It additionally supplies a hyperlink to its FAQs for extra normal questions that somebody could possibly discover a solution to shortly.
Lastly, the web page features a non-intrusive chatbot that will get a consumer in contact with the gross sales crew faster, if they want.
Screenshot from asana.com, February 20244. Netflix
Netflix is a superb instance of offering personalised customer support for account holders.
When you’ve got an account, Netflix personalizes the greeting on the web page, comparable to “Hello, Brooke.”
It supplies a useful set of fast hyperlinks for account assist, like resetting a password or signing in.
The web page to get assist signing in additionally has a cellphone quantity a buyer can name to talk via points in actual time, if wanted.
Screenshot from netflix.com, February 20245. Peloton
The mixture of photos and textual content on their Contact Us web page is useful, direct, and arranged.
For instance, you could have two routes you possibly can take: “Need assistance together with your {hardware} or order?” or “Have questions earlier than making a purchase order?”
And every has a button connecting you to the proper division.
There’s additionally a chatbot function within the backside right-hand nook, in addition to hyperlinks for:
- Peloton places of work.
- Company contacts (e-mail addresses).
- Studio areas.
Screenshot from assist.onepeloton.com, February 20246. Apple
Apple’s assist is all about personalization based mostly on the merchandise and units you could have.
The Contact Us web page design is straightforward however efficient by prompting the consumer to sign up for sooner assist.
As soon as signed in, Apple supplies easy-to-navigate subjects and classes, together with the choice to enter a tool serial quantity for superior assist.
Screenshot from getsupport.apple.com, February 2024
Screenshot taken from getsupport.apple.com, February 20247. Adobe
Adobe’s Contact Us web page supplies visually engaging choices for contacting gross sales, assist, or billing, with clear directions on when to make use of every choice.
It additionally affords a search bar for locating solutions to widespread questions and hyperlinks to further sources and assist communities based mostly on the apps you could have.
Screenshot taken from helpx.adobe.com, February 20248. Shopify
One other organized and easy-to-navigate Contact Us web page is Shopify, the place you possibly can effortlessly seek for any query or make the most of their buttons for the first companies you would possibly want.
There’s additionally a useful digital chat assistant on the right-hand facet of the web page, as an alternative of getting a separate pop-up chatbot that many web sites use.
Screenshot taken from assist.shopify.com, February 20249. Dropbox
Whereas Dropbox has plenty of data on its Contact Us web page, it’s organized.
It additionally makes use of two colours on the central portion of its web page to not overwhelm the attention when scanning it.
Screenshot taken from dropbox.com, February 202410. LinkedIn
The LinkedIn Contact Us web page begins with a customized, supportive assertion, “We’re right here to assist,” placing the consumer in a trusted way of thinking.
The web page affords customers a number of methods to seek for assist, together with the search bar, fast shortcut hyperlinks, and matter bubbles, making the web page extra visually interesting.
Screenshot taken from linkedin.com, February 202411. HubSpot
One other web page that has a easy association of contact options is HubSpot.
From the very starting, it simply lays out the 2 choices a buyer can select from – in the event that they’re seeking to change into a brand new buyer, or in the event that they’re an current buyer that wants assist.
Screenshot taken from hubspot.com, February 202412. Costco
Costco maximizes its use of buttons to direct prospects to prime inquiries, such because the Order web page and Membership Auto-Renewal.
It additionally lists its fast self-service choices and a listing so you will get linked with the proper division.
Screenshot taken from customerservice.costco.com, February 202413. Etsy
Etsy breaks up its Contact Us web page into two classes so a buyer can discover assist shortly:
- Purchasing on Etsy.
- Promoting on Etsy.
There’s additionally a clear, front-and-center button the place customers can get assist with an order with out having to seek for it.
It makes good use of its colour scheme to interrupt up the web page sections, which is simpler on the eyes when there’s usually plenty of white house.
Screenshot taken from assist.etsy.com, February 202414. AT&T
The usage of clear buttons based mostly on companies on AT&T’s Contact Us web page permits for straightforward navigation.
It additionally features a useful search bar for questions and a solution to speak with different AT&T prospects from its web page.
As soon as signed in, the web page turns into personalised based mostly on the companies and merchandise an AT&T buyer has.
Screenshot taken from att.com, February 202415. Delta
Delta has a drop-down menu on its Contact Us web page titled “Want Assist?” the place prospects can click on and discover solutions to main inquiries.
Or they will scroll via totally different, well-broken-up sections to search out data most helpful to their present scenario.
Screenshot taken from delta.com, February 202416. Amazon
Amazon additionally makes use of buttons below their Fast Options sections so prospects can problem-solve shortly with out ready on the cellphone.
Screenshot taken from amazon.com, February 202417. Evernote
One other web page that makes good use of colour schemes is Evernote.
Evernote’s Contact Us web page is straightforward, straightforward to learn, and damaged out into useful sections. It additionally record out its workplace areas and e-mail addresses for extra methods to get in contact.
Screenshot taken from evernote.com, February 202418. Salesforce
Salesforce places the consumer in command of how they select to contact the corporate.
With a visually pleasing blue hue, a buyer can select to fill out a type, name, chat, or ship suggestions. Every part is simple to grasp and easy to navigate.
Screenshot taken from salesforce.com, February 202419. Reddit
Daring colours and data with two blocked-off sections assist customers shortly discover data on Reddit’s Contact Us web page.
Customers even have the choice to submit a request within the higher right-hand nook of the web page.
Screenshot taken from assist.reddit.com, February 202420. Magnificence Counter
A terrific instance of an ecommerce Contact Us web page is Magnificence Counter.
The left-hand menu has useful hyperlinks a consumer can simply navigate to, whereas the primary methods to contact the enterprise are damaged out into three muted colour containers.
Magnificence Counter additionally lists out its working hours for chat, calls, and e-mail, which units the correct expectation for a response time straight away with a buyer.
Screenshot taken from beautycounter.com, February 202421. Primally Pure
That is an instance of a small ecommerce enterprise doing it proper. It has a small number of dropdowns a buyer can select from, after which a extra personalised type seems based mostly on the consumer’s choices.
Primally Pure additionally lists further contact factors on the backside of its web page, comparable to clickable icons for its Fb and Instagram accounts.
Screenshot taken from primallypure.com, February 202422. Thrive Market
Whereas Thrive Market has plenty of data on its Contact Us web page, it’s nicely organized.
It makes good use of shadows round matter containers to not overwhelm the eyes whereas scanning the web page.
Screenshot taken from assist.thrivemarket.com, February 202423. Canva
Canva’s Contact Us web page is straightforward however helpful.
Moreover, making a field with a unique colour background from the remainder of the web page helps to spotlight vital information about their response charge.
Lastly, Canva provides the consumer a chance to supply fast suggestions on the backside of the web page to assist enhance its customer support.
Screenshot taken from canva.com, February 202424. Goal
Goal has a simplified Contact Us web page. Its drop-down menu provides you clear contact data and sources for varied subjects prospects might have.
Screenshot taken from contactus.goal.com, February 202425. Chewy
Chewy does an incredible job of capturing the consumer’s consideration with an cute picture of a cat and canine.
The contact choices are clearly seen in a shiny blue field.
Beneath the contact choices is a bit for “Most Widespread Questions” {that a} consumer can navigate via that will not want further assist from assist.
Screenshot taken from chewy.com, February 202426. Slack
Slack makes use of matter buttons to navigate prospects to FAQs and a search bar for customized questions.
It’s important to concentrate to the little element the place even the submit button for the search bar is labeled “Get Assist” over one thing like “Submit.”
Screenshot taken from slack.com, February 202427. ClickUp
This wonderful multidimensional Contact Us web page from ClickUp begins with a query to construct belief. It supplies six choices for individuals to get in contact with it, and 11 classes for customers to get extra function utilization data.
This firm’s Contact Us web page covers all its bases.
Screenshot taken from assist.clickup.com, February 202428. Venmo
This web page begins with a catchy assertion, “Quick solutions at your fingertips,” placing the shopper comfortable from the very starting.
Then, it clearly reveals the consumer can seek for what they’re looking for and showcases featured articles on the backside for incessantly requested questions.
Venmo additionally affords a easy type on the backside of the web page for purchasers to fill out in the event that they want extra assist outdoors of FAQs.
Screenshot taken from assist.venmo.com, February 202429. Marriott
One other Contact Us web page that showcases firm assist is Marriott.
It boldly states, “We’re Right here To Assist,” after which makes use of a mixture of customized search and matter photos for purchasers to navigate via assist choices.
Every matter is clearly acknowledged within the daring orange buttons so a consumer is aware of they will click on to view additional.
Screenshot taken from marriott.com, February 202430. Fb
One other wonderful instance of blending photos and textual content whereas maintaining the knowledge easy is Fb’s Contact Us web page.
It completely illustrates methods to manage widespread shopper sources.
Screenshot taken from fb.com, February 202431. Instagram
Following go well with of the Fb Contact Us web page is its sister model, Instagram.
Meta does a improbable job of streamlining the consumer expertise throughout manufacturers to make the Assist and Assist Facilities simpler and extra acquainted to navigate.
Screenshot taken from assist.instagram.com, February 202432. TikTok
Whereas TikTok is primarily app-based, its easy however efficient Contact Us web page on the net covers shoppers and advertisers alike.
The web page has useful hyperlinks comparable to methods to promote, privateness considerations, media inquiries, and extra.
Screenshot taken from tiktok.com, February 202433. American Categorical
American Categorical has at all times been recognized for its stellar buyer assist.
Its Contact Us web page is a transparent reflection of its excessive normal of buyer care.
The muted tone background makes it simpler on the eyes, and it makes good use of mixing textual content and imagery for featured class assist.
Screenshot taken from americanexpress.com, February 202434. Nintendo
Nintendo organizes its Contact Us web page into two manageable sections so prospects can select from self-help sources or the flexibility to contact the corporate throughout enterprise hours.
As soon as a consumer scrolls previous the self-help sources, there are 3 ways they will contact assist. The choices have clear call-to-action buttons, making this tremendous user-friendly.
Screenshot taken from assist.nintendo.com, February 2024
Screenshot taken from assist.nintendo.com, February 202435. Unbounce
Some Contact Us pages can have an overload of data, which might find yourself complicated the shopper.
However Unbounce’s Contact Us web page arranges its contact sections nicely.
Screenshot taken from unbounce.com, February 202436. Rowe Casa Organics
One other instance of a small enterprise assist web page doing it proper.
Rowe Casa Organics begins with a easy type a consumer can fill out, or they will scroll down to search out fast hyperlinks and solutions to FAQs with out having to get in contact with somebody.
Screenshot taken from rowecasaorganics.com, February 202437. American Most cancers Society
The American Most cancers Society does an exceptional job of creating a probably overwhelming website go to much less overwhelming.
The quantity to name customer support is front-and-center, or a consumer has the choice to dwell chat with somebody if they will’t name.
Additional down the web page, there are numerous on-line sources which can be straightforward to grasp, in addition to the flexibility to search out native sources in a consumer’s space.
This Contact Us web page is all about offering peace of thoughts to the consumer throughout difficult instances.
Screenshot taken from most cancers.org, February 202438. Thorne
Thorne has all the knowledge it’s worthwhile to contact them, plus an vital observe. It mentions its FAQ web page straight away to ensure that prospects to hopefully discover a solution earlier than having to contact assist.
It additionally notes that its on-line chat perform is with actual people and never a chatbot or digital assistant, which many customers welcome having the possibility to work together with a human.
Screenshot taken from thorne.com, February 202439. Zendesk
Zendesk’s Contact Us web page is simply as aesthetically pleasing as it’s useful to prospects.
It broke its web page out into two consumer buckets: one to contact gross sales, and one other to contact account and product assist.
Additional down the web page, Zendesk lists out all its international places of work, full with addresses, web sites, and e-mail addresses.
Screenshot taken from zendesk.com, February 202440. Google
An organization as sturdy as Google managed to make its Contact Us web page as easy and user-friendly as potential.
The principle call-to-action is for a consumer to get assist, which takes customers to the Assist web page and permits them to select from all of the totally different Google merchandise obtainable.
It additionally has curated sections for careers, press inquiries, and advertisers to accommodate any potential consumer inquiry.
Screenshot taken from about.google.com, February 202441. Microsoft
One other enormous conglomerate, Microsoft, does a improbable job of simplifying its Contact Us web page to get customers the assistance they want, sooner.
Instantly, Microsoft encourages customers to sign up for extra personalised assist.
It additionally makes use of its acquainted product icons, which customers can click on on to get product-specific assist.
Screenshot taken from assist.microsoft.com, February 202442. Walmart
Walmart’s Contact Us web page has a pleasant and non-intrusive part for customers to navigate shortly to their specific subject.
The web page additionally has eight totally different sections with fast hyperlinks you possibly can click on on for additional help and data.
Screenshot taken from walmart.com, February 202443. Yeti
With a traditional panorama and on-brand image to have interaction the viewers, Yeti’s Contact Us web page units the proper tone whereas offering all the knowledge somebody might have.
It’s a wonderful reminder to pick your photos on your Contact Us web page fastidiously.
Screenshot taken from yeti.com, February 202444. Wix
Lastly, as one other instance of maintaining navigation so simple as potential, Wix’s Contact Us web page completely illustrates methods to manage shopper sources.
Screenshot taken from wix.com, February 2024Conclusion
Whether or not you’re constructing a brand new web site, redesigning an outdated one, or just updating your present website, hopefully, these pages present a wealth of data and design parts to assist encourage you.
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Featured Picture: Roman Samborskyi/Shutterstock
